What is Managed IT services that every IT service company is talking about? I don’t understand what Managed Service Provider (MSP) does?
We are a Physician’s office, Can we use an outsourced Managed service IT provider?
How does Managed services work?
What kinds of companies are good candidates for Managed Services?
If you can relate to 3 or more of these statements, your company will benefit from a Managed IT Services approach:
How Difficult is it to change IT vendors/managed service providers? We seem to have outgrown our existing person’s ability.
What Makes Your Company Different from the others? All I hear is the same thing from IT firm I talk to.
Every Managed Service Provider will offer the same basic deliverables:
You will find that we are different from other similar firms:
I only want to pay when I need you. Why would I want to pay a monthly fee?
So, what does a typical plan cost?
But how can you charge a fixed price for unlimited support? What’s the catch?
Does your firm come to my office when I have a problem?
How long does it take for you to respond?
Do you offer any discounts?
What kinds of things do I have to pay for?
Do I have to sign a contract?
What happens to my bill if I use more hours than usual in any given month?
Do you charge for “onboarding” us?
We have IT employees. What can you do for us?
What if my network is not at the minimum baseline requirements?
What if our network is already working fine?
What happens if we try out your service but find that we don’t like it?